Effective Date: 26 September 2025

 

This Privacy Policy explains how Voyager Marine Solutions Ltd (trading as “Voyager Marine” and “Voyager Marine Education”) collects, uses, and protects your personal information in accordance with the Privacy Act 2020 (New Zealand) and other applicable data protection laws.

 

By using our websites (www.voyager-marine.com, www.learn.voyager-marine.com) and services, you consent to the practices described below.

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1. Information We Collect

1.1 Personal Information: When you register for courses, create an account, subscribe to our services, or contact us, we may collect personal information, including your name, email address, phone number, billing information, and other identifying information necessary to provide our services.

1.2 Usage Data: We collect data on how you interact with our websites, such as IP addresses, browser types, device information, pages viewed, and the time and date of your visit.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, gather analytics, and manage session information. You can control cookie preferences through your browser settings.

 

2. How We Use Your Information

We will only use your personal information for purposes directly related to our functions and services, as permitted under the Information Privacy Principles (IPPs) of the Privacy Act 2020. These include:

 

• Service Delivery: To process registrations, provide course content, manage subscriptions, and process payments.

• Communication: To send you updates, confirmations, and notifications about your courses and services.

• Marketing and Promotions: With your consent, we may send you information about new courses, promotions, and offers. You can opt out at any time.

• Website Improvement: To analyse trends, monitor performance, and improve user experience.

• Legal Compliance: To meet obligations under New Zealand law or respond to lawful requests by authorities.

 

3. Sharing and Disclosure of Information

We respect your privacy and will not share your personal information unless permitted under the Privacy Act 2020. This may include:

 

• Third-Party Service Providers: We may share information with trusted providers (e.g., payment processors, cloud storage, email services) where necessary to deliver our services. They are bound by confidentiality obligations and cannot use your information for other purposes.

• Legal Obligations: We may disclose information if required by law or to respond to valid requests from public authorities.

• Business Transfers: If Voyager Marine Solutions Ltd is involved in a merger, acquisition, or asset transfer, your personal information may be part of that transaction.

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4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or electronic storage is completely secure.

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5. Retention of Information

We will only keep your personal information for as long as it is required for the purposes it was collected or as required by law. When it is no longer required, we will securely delete or anonymise it.

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6. Your Privacy Rights (under the Privacy Act 2020)

You have the following rights regarding your personal information:

 

• Access: You may request confirmation of whether we hold personal information about you and obtain a copy.

• Correction: You may request corrections if you believe the information we hold is inaccurate, incomplete, or misleading.

• Deletion: You may request deletion of your information, subject to legal and contractual requirements.

• Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format.

• Marketing Opt-Out: You may unsubscribe from promotional communications at any time.

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Requests can be made by contacting us (see Section 11). We will respond within a reasonable time frame, typically within 20 working days, as required under the Privacy Act 2020.

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7. Cookies and Tracking Technologies

Our websites use cookies and other tracking technologies to personalise content, analyse traffic, and improve services. You can adjust your browser settings to refuse cookies, but some features may not work properly.

 

8. International Transfers

If you are located outside New Zealand, your personal information may be transferred to and processed in countries with different data protection laws. We will ensure appropriate safeguards are in place to protect your information.

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9. Children’s Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect information from children under 18. If we discover such information has been collected, we will delete it promptly.

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10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or services. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

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11. Contact Us

If you have questions or wish to exercise your rights under the Privacy Act 2020, please contact us:

 

Voyager Marine Solutions Ltd

Trading as “Voyager Marine” and “Voyager Marine Education”

Email: info@voyager-marine.com

Phone: +64 22 568 9397

Address: 15 Ara O Te Atiawa, Richmond, Nelson 7020, New Zealand

 

You may also contact the Office of the Privacy Commissioner (New Zealand) if you are not satisfied with our response: www.privacy.org.nz.

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By using our websites and services, you agree to this Privacy Policy.

Thank you for trusting Voyager Marine Solutions Ltd with your personal information.

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